How long we keep your files

• Source audio and video — deleted automatically 24 hours after upload. Your transcript and caption settings stay. To play the media again or render captions, reattach the exact same file; this is not charged again.
• Transcripts and AI Notes — kept until you delete them or close your account.
• Rendered caption videos — kept for up to 7 days after rendering.
• Exports — kept until you delete or regenerate them.
• Support requests — see the privacy policy.

The full table is in the data retention policy.