BriefVox AI Notes Terms
1. Nature of AI Notes
AI Notes are an additional feature available in one-time packages and subscriptions according to granted AI Tokens and the feature scope of the plan.
AI Notes are generated automatically by an AI system from transcript content and may contain errors, omissions, or simplifications.
AI Notes also include transcript translation into a selected language. Translation uses AI Tokens because it requires processing and generating a large part of the transcript text.
For transcript translation, the user may select an output format: verbatim — speakers and timestamps on every line; clean blocks — speakers grouped with no timestamps; prose — continuous text with no labels or timestamps.
For all AI Notes types, the user may select the output language of the note from the languages supported by the Service.
Completed and failed AI Notes may be deleted by the user from the dashboard. Deletion is permanent. AI Notes that are still being generated (pending status) cannot be deleted.
Completed AI Notes can be downloaded as a TXT or DOCX file directly from the dashboard.
Users should verify AI Notes before using them in legal, medical, financial, business, official, or other accuracy-critical contexts.
2. Plan access
Paid one-time packages and active subscriptions provide access to the AI Note types available in the Service. The practical limit is the AI Token balance and the cost of the selected note.
The cost depends on transcript length and the complexity of the selected note type. The Service shows the cost before confirmation.
Monthly subscriptions grant AI Tokens per plan: Lite 40, Pro 180, Creator 650, Business 2200. Annual subscriptions grant AI Tokens monthly.
One-time packages grant AI Tokens according to the current pricing: Mini 2, Standard 10, Plus 30, Power 80, Studio 200.
3. AI Tokens
AI Tokens are separate from transcription minutes and are used to generate AI summaries, notes, and reports.
The cost of AI Notes depends on transcript length and the selected note type (length × complexity). The Service shows the exact cost before confirmation.
A technical error by the AI provider or the system returns AI Tokens for the failed action.
Dissatisfaction with the quality of an automatically generated note does not automatically return AI Tokens.
Validity of AI Tokens: tokens from one-time packages expire 12 months after purchase; subscription tokens expire at the end of the current billing period and do not carry over to the next billing period unless the pricing page or a separate offer expressly states otherwise. Unused tokens past their expiry date are non-refundable to the extent permitted by law.
Consumption order: the system spends AI Tokens with the earliest expiry date first (FIFO by expiresAt).
4. Access blocks
Missing eligible package, subscription, or AI Tokens blocks new AI Notes.
PAST_DUE, BILLING_HOLD, or PAUSED status blocks AI Notes until the subscription is restored to a valid status.
5. Data processing
To generate AI Notes, transcript content is processed by the configured AI provider.
Before first use, the user must accept a notice about the automatic nature of AI Notes, possible errors, and processing transcript content for note generation.
The Service does not log full transcript content or full AI prompts in technical logs.