BriefVox AI Subscription Terms
Operator details
The operator of BriefVox AI is: Wojciech Ogonowski, osoba fizyczna prowadząca działalność nierejestrowaną w rozumieniu art. 5 ustawy – Prawo przedsiębiorców, Grodzisk Mazowiecki, Polska.
Customer support contact: support@briefvox.com.
Privacy and data protection contact: privacy@briefvox.com.
1. Nature of the subscription
A BriefVox AI subscription is not an unlimited service. Each plan provides a set number of minutes per billing period. Users must be clearly shown the price, number of minutes, renewal date, and consequences of cancellation before purchase.
The Free plan is a free testing allowance, not a paid Stripe subscription. After email verification, a user may receive 10 transcription minutes monthly, without providing a payment card. The Free plan does not include AI Tokens or AI Notes. Unused Free minutes do not roll over to the next month.
2. Monthly plans
Plan
Minutes/month
Price PLN
Price USD
Max file
Concurrent
Lite
600
29.99 zł/month
$7.99/month
120 min
1
Pro
2,500
69.99 zł/month
$17.99/month
240 min
2
Creator
7,500
129.99 zł/month
$34.99/month
480 min
3
Business
25,000
299.99 zł/month
$79.99/month
600 min
5
3. Annual plans
Plan
Min./year
Min./month
Price PLN
Price USD
Lite Annual
7,200
600
299.99 zł/year
$79.99/year
Pro Annual
30,000
2,500
699.99 zł/year
$179.99/year
Creator Annual
90,000
7,500
1,299.99 zł/year
$349.99/year
Business Annual
300,000
25,000
2,999.99 zł/year
$799.99/year
4. Minute allocation
Under monthly plans, minutes are allocated at the start of each paid billing period.
Under annual plans, payment is collected upfront for the full year, but minutes are allocated monthly as 1/12 of the annual pool each month.
Minutes are allocated only after successful payment confirmed by Stripe.
A user returning from the Stripe checkout page is not sufficient grounds for allocating minutes.
A failed payment does not result in new minutes being allocated.
5. Minute expiry
Subscription minutes expire at the end of the billing period and do not carry over to the next month in the MVP.
Minutes for each monthly tranche under an annual plan expire at the end of the corresponding billing month.
When a recurring payment succeeds, unused minutes from the previous period are expired and the user receives a new pool for the next period.
6. No minute rollover
Subscription minutes do not roll over between billing periods.
One-time packages are separate: their minutes remain valid for 12 months and are not removed by subscription renewal.
7. Order of minute consumption
The system consumes minutes in order of earliest expiry date. Minutes expiring soonest are used first. Indefinite minutes, if any, are used last.
8. Cancelling a subscription
Users may cancel their subscription at any time.
After cancellation, access and minutes remain active until the end of the paid period.
If no minute and no AI Token has been used in the current period, the cancellation screen may offer a full refund with immediate subscription termination. If any benefit has been used, the available option is to turn off renewal without a refund for the current period, to the extent permitted by law.
At the end of the period, unused subscription minutes expire, subject to mandatory applicable law.
No further automatic renewal will occur.
9. One active plan
Users may have only one active subscription at a time.
Purchasing another plan is blocked until the current paid billing period ends.
Minutes from separately purchased one-time packages are not cancelled by having or ending a subscription.
New minutes from a new plan are allocated after the new subscription is activated and payment succeeds.
10. PAST_DUE and BILLING_HOLD
Status
Effect
PAST_DUE
If the automatic payment for a subscription renewal fails, the account enters an overdue state. New transcriptions are blocked until payment is settled.
BILLING_HOLD
In the event of a chargeback, the account is suspended, minutes associated with the disputed payment are reversed, and new transcriptions are blocked until the dispute is resolved.
11. Pre-purchase information
The purchase button shows the price and billing frequency, for example: "Subscribe to Pro for $17.99 per month".
Before confirming a subscription purchase, the User sees a summary: plan name, price, currency, number of minutes, first renewal date, information about automatic renewal, cancellation policy, and minute expiry rules.
12. AI Notes and AI Tokens
AI Notes are available in one-time packages and active subscriptions according to granted AI Tokens and the feature scope of the plan.
The Free plan does not include AI Tokens or AI Notes. AI Notes, transcript translation, and AI Tokens are available in paid packages and active subscriptions according to the pricing table.
AI Tokens are separate from transcription minutes. Package tokens expire after 12 months, and subscription tokens expire at the end of the billing period.
Lite includes 40 AI Tokens/month, Pro 180, Creator 650, and Business 2200 in a monthly billing period. Annual subscriptions grant AI Tokens monthly. Subscription AI Tokens do not carry over to the next period in the MVP.
PAST_DUE, BILLING_HOLD, or PAUSED status blocks AI Notes until billing status is restored.
13. Startup promotion
The startup promotion may include 50% off the first month of a monthly subscription and 50% off the first minute package from Standard upward.
The promotion does not apply to annual subscriptions, the Mini package, separately purchased additional AI Tokens, or second and later purchases of the same type.
Promotions cannot be combined and are validated on the backend. The Stripe webhook is the source of truth for successful purchases.